More Transit Agencies Partnering with Ride-Hailing Companies

New research finds that, done right, working with ride-hailing companies can save public agencies money.

1 minute read

September 24, 2018, 9:00 AM PDT

By Elana Eden


Transportation Network Companies

Page Light Studios / Shutterstock

A study on the growing trend of partnerships between transit agencies and ride-hailing services provides an overview of 29 models around the country, comparing the the risks and benefits of these agreements and the different forms they've taken over time.

The research from DePaul University's Chaddick Institute for Metropolitan Development found that public agencies tend to pursue transit network companies for a few main purposes: to fill gaps in service, to provide first- and last-mile connections to stations, and to integrate an element of demand response into the system.

In Metro Magazine, the study authors argue that despite the risks, "preliminary evidence suggests that a properly designed program can be a bargain when compared to the cost of buying buses and paying for labor, fuel, and maintenance on lightly used routes."

One popular model is "incorporating payment for both ride-shares and transit—and connections between the two—on a single app." In another common arrangement, cities subsidize rides that begin or end at a transit station. But this setup isn't always sustainable, and hasn't made it far in larger cities, the authors note.

Monday, September 17, 2018 in Metro Magazine

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Red 1972 Ford Pinto with black racing stripes on display with man sitting in driver's seat.

Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto

The Tesla Cybertruck was recalled seven times last year.

July 2, 2025 - Mother Jones

Close-up of park ranger in green jacket and khaki hat looking out at Bryce Canyon National Park red rock formations.

National Parks Layoffs Will Cause Communities to Lose Billions

Thousands of essential park workers were laid off this week, just before the busy spring break season.

February 18, 2025 - National Parks Traveler

Paved walking path next to canal in The Woodlands, Texas with office buildings in background.

Retro-silient?: America’s First “Eco-burb,” The Woodlands Turns 50

A master-planned community north of Houston offers lessons on green infrastructure and resilient design, but falls short of its founder’s lofty affordability and walkability goals.

February 19, 2025 - Greg Flisram

Screenshot of shade map of Buffalo, New York with legend.

Test News Post 1

This is a summary

0 seconds ago - 2TheAdvocate.com

Red 1972 Ford Pinto with black racing stripes on display with man sitting in driver's seat.

Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto

The Tesla Cybertruck was recalled seven times last year.

18 minutes ago - Mother Jones

test alt text

Test News Headline 46

Test for the image on the front page.

March 5 - Cleantech blog