Transit Agency Makes Riders Watch an Advertisement Before Buying Tickets

"Long live the captive audience!"

1 minute read

May 11, 2019, 5:00 AM PDT

By James Brasuell @CasualBrasuell


SEPTA Token

Lindsey B / Flickr

At least one person has missed a train after being forced to watch an advertisement before buying a ticket on the SEPTA transit system in Philadelphia.

David Murrell that SEPTA "has started putting advertisements on fare kiosk displays, which you have no choice but to click through in order to purchase your ticket."

Murrell notes that the transit agency has a reason for resorting to such potentially "nefarious" means: it's up to its neck in risk, "on account of the Pennsylvania Turnpike, one of its biggest funders, being billions of dollars in debt."

As for the potentially nefariousness of the advertisement, there's the slow and frustrating user experience of the fare kiosk, which some users and even employees of the system admit are already slow. But there's also the ethical questions raised about forcing users of a public transit system to watch an advertisement to use the system.

Monday, May 6, 2019 in Philadelphia

portrait of professional woman

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching. Mary G., Urban Planner

I love the variety of courses, many practical, and all richly illustrated. They have inspired many ideas that I've applied in practice, and in my own teaching.

Mary G., Urban Planner

Get top-rated, practical training

Red 1972 Ford Pinto with black racing stripes on display with man sitting in driver's seat.

Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto

The Tesla Cybertruck was recalled seven times last year.

July 2, 2025 - Mother Jones

Close-up of park ranger in green jacket and khaki hat looking out at Bryce Canyon National Park red rock formations.

National Parks Layoffs Will Cause Communities to Lose Billions

Thousands of essential park workers were laid off this week, just before the busy spring break season.

February 18, 2025 - National Parks Traveler

Paved walking path next to canal in The Woodlands, Texas with office buildings in background.

Retro-silient?: America’s First “Eco-burb,” The Woodlands Turns 50

A master-planned community north of Houston offers lessons on green infrastructure and resilient design, but falls short of its founder’s lofty affordability and walkability goals.

February 19, 2025 - Greg Flisram

Screenshot of shade map of Buffalo, New York with legend.

Test News Post 1

This is a summary

0 seconds ago - 2TheAdvocate.com

Red 1972 Ford Pinto with black racing stripes on display with man sitting in driver's seat.

Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto

The Tesla Cybertruck was recalled seven times last year.

18 minutes ago - Mother Jones

test alt text

Test News Headline 46

Test for the image on the front page.

March 5 - Cleantech blog