Forget slogans and fancy trains. If transit agencies just focused on getting people where they need to go in a consistent, reliable (and preferably quicker) way, more people would abandon their cars.
"The bus lurches to a stop behind a rush-hour fender bender.
Passengers look up from their laptops and BlackBerrys, pausing from answering email or watching YouTube via wireless Internet access.
Their trip home is delayed.
Luckily, the vehicle has a satellite transit tracking system that shows buses and streetcars on nearby lines moving well. The information is available at passengers' fingertips via on-board touch screens, which provide real-time updates on route delays and connections.
It means riders can hop off and be assured of grabbing another bus and still getting home in time for dinner.
A futuristic glimpse of public transit? No, today in San Francisco.
Called the Connected Bus, it's a lesson in Customer Service 101.
Restaurateurs and retailers have long known how vital it is to provide service that encourages repeat business. But transit operators are behind schedule when it comes to treating riders like customers."
FULL STORY: The genuinely better way
Is Trump’s Reversal of Congestion Pricing Legal?
Gov. Hochul says New York City will “keep its cameras on.” Can the administration legally end the nation's first cordon pricing program?
Federal Funding for California High-Speed Rail Under Review
USDOT says it will evaluate the funding currently committed to the construction of California’s high-speed rail project, which has run years behind schedule and billions over its projected budget.
Portland Transportation Bureau Faces ‘Existential’ Cuts
PBOT’s director says the agency’s impending budget shortfall could imperil even basic transportation and infrastructure services.
National Parks Layoffs Will Cause Communities to Lose Billions
Thousands of essential park workers were laid off this week, just before the busy spring break season.
Retro-silient?: America’s First “Eco-burb,” The Woodlands Turns 50
A master-planned community north of Houston offers lessons on green infrastructure and resilient design, but falls short of its founder’s lofty affordability and walkability goals.
Delivering for America Plan Will Downgrade Mail Service in at Least 49.5 Percent of Zip Codes
Republican and Democrat lawmakers criticize the plan for its disproportionate negative impact on rural communities.
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Balancing Bombs and Butterflies: How the National Guard Protects a Rare Species
The National Guard at Fort Indiantown Gap uses GIS technology and land management strategies to balance military training with conservation efforts, ensuring the survival of the rare eastern regal fritillary butterfly.
Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
EMC Planning Group, Inc.
Planetizen
Planetizen
Mpact (formerly Rail~Volution)
Great Falls Development Authority, Inc.
HUDs Office of Policy Development and Research
NYU Wagner Graduate School of Public Service