The City of Nanaimo, British Columbia is a leader in the open data and open government movement, according to this post from the Creative Class Exchange. Getting there is easier and cheaper than many might think.
"One challenge with getting citizens engaged on the local level is that they often encounter a noise to signal problem. The ratio of "noise" (issues a given citizen doesn't care about) drowns out the "signal" (the relatively fewer issues they do care about).
The City of Nanaimo's website helps address this problem. It enables citizens to find what matters to them without having to watch or scroll through a long and dry council meeting. Better still, they are given a number of options by which to share that relevant moment with friends, neighbors, allies, or colleagues via Twitter, Facebook, Delicious, or any other number of social media tools."
The city has been making public meetings, minutes and other local data available through its website, which was developed for a very small budget.
FULL STORY: How to Engage Citizens on a Municipal Website...
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Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
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EMC Planning Group, Inc.
Planetizen
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Mpact (formerly Rail~Volution)
Great Falls Development Authority, Inc.
HUDs Office of Policy Development and Research
NYU Wagner Graduate School of Public Service