Steve Jobs said, "People don’t know what they want until you show it to them.” So why do planners keep asking people what they'd like to see? Scott Doyon believes it's time to dig deeper.
Like product designers, urban planners and designers shouldn't be order takers. They need to be more like psychotherapists, seeking the underlying motivations for the things people ask for. Scott Doyon explains:
“'What would you like to see here?'”
"And there it is. Perhaps the most inane question ever posed in the course of a public design process. And posed it is, constantly.
“'We’re doing a master plan for downtown. What would you like to see here?'”
"It’s crazy. In one sweeping question, practitioners not only set the stage for unmet expectations, they devalue the art and craft of urban design at the same time."
FULL STORY: Public Process and the Perils of Dismissive Engagement
Message and Media: Connecting in a Noisy World
Scott Doyon argues that getting the next generation of collaborators involved in community improvement efforts will require more than simply using the tools of social media - it will require connecting with what people are passionate about.
Do's and Don'ts for Planning in a Web 2.0 Environment
Is your city looking to engage residents online? The latest generation of tools just might be your savior. Or your demise.
Leveraging Social Media for Citizen Engagement in Urban Planning
Discover how urban planners can use social media to enhance citizen engagement, featuring strategies for interactive communication and community involvement in urban development projects.
Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto
The Tesla Cybertruck was recalled seven times last year.
National Parks Layoffs Will Cause Communities to Lose Billions
Thousands of essential park workers were laid off this week, just before the busy spring break season.
Retro-silient?: America’s First “Eco-burb,” The Woodlands Turns 50
A master-planned community north of Houston offers lessons on green infrastructure and resilient design, but falls short of its founder’s lofty affordability and walkability goals.
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Analysis: Cybertruck Fatality Rate Far Exceeds That of Ford Pinto
The Tesla Cybertruck was recalled seven times last year.
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Urban Design for Planners 1: Software Tools
This six-course series explores essential urban design concepts using open source software and equips planners with the tools they need to participate fully in the urban design process.
Planning for Universal Design
Learn the tools for implementing Universal Design in planning regulations.
EMC Planning Group, Inc.
Planetizen
Planetizen
Mpact (formerly Rail~Volution)
Great Falls Development Authority, Inc.
HUDs Office of Policy Development and Research
NYU Wagner Graduate School of Public Service